When you need Equipment Service and/or Calibration, Northeastern Technologies Group is the one phone call to make. We are part of one the largest and most experienced Service Departments on the East Coast.
All of our calibration equipment meets the ANSI standards and goes through annual testing by a NIST laboratory
We deliver fast turn-around to minimize your down time when your equipment needs repair
We repair, calibrate and maintain ALL makes and models ofhearing and balance testing equipment including:
GSI
Otodynamics
Audioscan
Interacoustics
GN Otometrics
Welch Allyn
Micromedical Technologies
Maico
Otovation
Vivosonic
Bio-logic
Frye
Med Rx
Intelligent Hearing Systems
We provide the following:
Expert, accurate and precise calibration of your testing equipment
Prompt response to your calls for assistance
Rapid dispatch of a field service technician to address your needs
Thorough troubleshooting to assess and resolve your equipment issues ASAP
Always someone to speak to - never voice mail
NTG offers a wide variety of on-site and off-site equipment calibration and service arrangements to meet the needs of our customers. Each of our field service technicians is a NASED* Certified Audiometric Technician, having passed a rigorous written and practical examination, and is required to obtain annual continuing education hours tomaintain certification. Each also receives ongoing factory training on the latest technological advancements.
Northeastern Technologies Group has a fully equipped, state-of-the-art equipment facility lab to repair and service instruments that cannot be serviced or repaired on site.
Free loaner equipment available to Service Contract customers: If an instrument has to be removed from your facility for servicing, we provide a loaner instrument at no charge during the time your instrument is being repaired.**
Here’s what NTG can offer you:
Customizable service and calibration contracts with multi-layered options
Preventative maintenance
Calibration to meet or exceed all local and national requirements
Audiometric booth certification
OSHA compliant calibration
Service of all manufacturer products for hearing healthcare and balance
Telephone support for trouble-shooting
Custom installations
Networking services available
Networking services availableClick here to learn more about our Service Contracts